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πŸ“¦ FREE Worldwide Shipping Over $125 | FREE USA Over $75 🚚

Shipping & Delivery

❓ HOW LONG UNTIL MY ORDER IS SHIPPED?
  • We ship within 1-2 days after receiving your payment. (You'll receive an email confirmation with tracking info)
  • COD Cash On Delivery orders are subject to additional verification & shipped within 1 day after verification.
    *Please note that there may be shipping delays during holidays

    ❓ DO YOU SHIP INTERNATIONALLY?

    • Yes! We provide shipping to over 200 countries around the world.
    • However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, please contact us & we'll do our best to make special arrangements to get our product in your hands!

    ❓ HOW LONG UNTIL I RECEIVE MY ORDER?

    • We strive to get our products in your hands ASAP, howeverΒ  delivery time will vary by countries & carriers.Β  These are our average time for Standard Shipping:

    North America:
    USA: 4-5 days
    Canada & Mexico: 7-10 days

    Asia / Oceania:
    Vietnam: 1 day
    Taiwan, China, Thailand, Singapore, Philippines, Hong Kong, Korea, etc: 4-7 days
    Australia: 7-10 days

    Europe:
    UK, Germany, Italy, France, Denmark, etc: 7-10 days

      ❓ WHAT SHIPPING METHODS ARE AVAILABLE?
      • 1)Β  For our customers based internationally (Europe/Asia/Australia/etc)Your order will be shipped from our factory in Vietnam by Fedex, UPS, DHL, or EMS Express depending on the weight & size of your order.
        • 2)Β  For our customers based in North America (*USA/Canada/Mexico)our order will be shipped from our fulfillment centers in Los Angeles, CA or Chicago, IL via USPS, UPS or Fedex
          • 3)Β  ***For our USA customers with Amazon Prime membership:You can purchase our products at our Amazon store for FREE & FAST shipping! πŸ‘‰ www.amazon.com/trueartirons πŸ‘ˆ

            ❓ DO YOU OFFER EXPEDITED SHIPPING?

            • Yes!Β  For rush orders, we offer express shipping on a select number of countries
            • USA: 1-2 days - Canada: 3-4 days - Asia: 3-4 days - Europe: 4-7 days - Australia: 4-7 days

            ❓ WHAT IF I'M NOT HOME TO RECEIVE MY ORDER?

            • If you're not home, a new delivery will be performed the next day or the delivery partner will reach out to schedule a new delivery date depending on the country & delivery method you choose.
            • You may also have to go to your local post office to collect your package in case it cannot be delivered to you.

            Β 

            ORDER TRACKING

            ❓ DO YOU PROVIDE TRACKING INFORMATION?

            • Yes of course!Β  You will receive an email with tracking within 2-3 days after ordering.Β 

            ❓ I STILL HAVEN'T RECEIVED MY ORDER TRACKING. WHATS UP WITH THAT????

            • Some shipping carriers may take longer to provide us with your order tracking.Β  (3-4 business days)
            • If it's been more than 5 days & you still haven’t received tracking info, please contact us & we'll get back to you ASAP.Β 

            ❓ WHAT'S THE BEST WAY TO CHECK MY ORDER STATUS?

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